Seller guidelines

Listings

• Use real photos and honest descriptions, including condition and warranty.
• Keep prices and stock up to date — orders you can't fulfil hurt your store rating.
• Prohibited: counterfeit goods, illegal items and misleading claims.

Orders

• Ship within the handling time you promised and add tracking.
• Answer buyer questions and messages within 24 hours.
• Handle returns fairly within the return window.

Services

• Describe exactly what each package includes and its delivery time.
• Deliver through the order page — payment is released when the buyer approves.

Stores that follow these guidelines rank higher in search and on the Top Stores list.